VH Ceylon Dental Cosmetix ("VH Dental Care", "we") runs dental clinics at Kandy Road (A1), Eldeniya, Kadawatha and 14/B/C Madawala Road, Poojapitiya. This notice explains what personal information we collect through this website, why, and the choices you have. We handle it in line with Sri Lanka's Personal Data Protection Act, No. 9 of 2022.
What we collect
- Booking requests: your name, mobile number, optional email, branch, treatment, chosen time and any note you add.
- Patient portal (patients only): your name, mobile number, optional email and date of birth, and the dental reports, X-rays, prescriptions and treatment documents our dentists upload for you.
- Security records: logins, file views and changes, with the date, time and IP address, so we can protect your account.
- Messages you send us through the website's forms or on WhatsApp.
Why we use it
- To manage your appointments and contact you about them.
- To give you secure access to your own dental records.
- To provide and record your dental care.
- To keep the website and your records secure.
We do not sell your information or use it for advertising.
Health information
Dental records are health information, which the law treats as a special category of personal data. Patient portal accounts are created by the clinic, and you are asked for your consent before you first view your records. Only you and authorised clinic staff can see your documents.
Who can see your information
- Our dentists and clinic staff, each with their own login.
- Our website hosting provider, which stores the data on our behalf.
- WhatsApp, when you choose to message us there.
- If online deposits are switched on in future, our payment provider (PayHere) processes your payment. We never see or store your card details.
How we protect it
- Passwords are stored encrypted, never in plain text.
- Accounts lock after repeated wrong attempts and log out when idle.
- Documents are stored where they cannot be opened by a web link without logging in.
- Every view, upload and change is logged.
How long we keep it
We keep your records for as long as needed to provide your care and to meet our legal and professional obligations. Booking requests that never became appointments are deleted when no longer needed.
Your rights
You can ask to see the information we hold about you, to correct it, to withdraw your consent for the patient portal, or to delete your portal account. Contact either branch; we may ask you to confirm your identity first.
Cookies
We use one essential cookie to keep you logged in to the booking or patient portal. We do not use advertising or tracking cookies. Fonts and the location maps on this website are loaded from Google.
Last updated 16 November 2026. Questions about this page? Call Kadawatha 071 339 9299, Kandy 074 022 9797, or message us on WhatsApp.